Why Releaf is the most trusted medical cannabis clinic in the UK in 2026
7 min read
Sam North
Releaf currently has more Trustpilot reviews than any other UK clinic, and has been the only clinic with a consistent 4.7 out of 5-star rating (as of 23rd March 2026). Releaf is the only UK clinic combining the highest Trustpilot ratings with the largest volume of patient reviews, giving a clearer and more reliable picture of patient experience.
Releaf is also the only UK clinic to have a consistent 4.7 out of 5 score over the past 18 months, and has almost 3 times as many reviews as the only other ‘4.7 star’ clinic in the UK.
Contents
Why review volume and ratings matter when choosing a UK medical cannabis clinic
Because a high rating supported by thousands of reviews provides a far more reliable picture of patient experience than ratings based on smaller review numbers.
When we head to review sites, like Trustpilot, the first thing we all look at is the overall star score. A high rating, (over 4.5 out 5 stars) looks great, but it doesn't tell the full story on its own.
Why?
Well, a 4.7 score based off a few hundred, even 1500 odd reviews is not the same as a 4.7 based on more than 5,000.
Releaf is currently the only UK medical cannabis clinic with more than 4,000 Trustpilot reviews, with 5,411 at the time of writing. And Releaf Trustpilot reviews grow by an average of 50 reviews per day.
The smaller the number of reviews, the more a handful of positive or negative reviews will move the average. But with more than 5000 reviews, that simply isn’t a factor for Releaf. Our 4.7 out of 5 Trustpilot score reflects the broader patient experience across thousands of cases, not short-term swings or isolated feedback.
86% of our Trustpilot reviews are 5 out of 5, with 6% being 4 out of 5. That means 92% of all of Releaf Trustpilot reviews fall into the top two rating bands, which can only be explained by high level, compassionate clinical care delivered at scale by a world-class clinical team to the largest (and fastest growing) patient base of any UK medical cannabis clinic.
What makes a UK medical cannabis clinic trusted?
Medical cannabis clinics build patient and sector trust through consistency, reliability, compassion, clinical understanding, and adherence to UK regulatory standards.
Trust, especially in healthcare settings, is one of the most important factors patients consider when choosing where to start their medical cannabis treatment journey. It is not built through bold claims or heavy marketing campaigns, but by the type of clinical guidance and treatment standards patients actually receive long-term.
What sets Releaf apart from other UK medical cannabis clinics
Since opening in February 2023, Releaf has focused on building a clinic that is honest, reliable, and centred around patient experience. A strong emphasis is placed on meeting UK regulatory standards, ensuring treatment is appropriate, seamless, and supported by the highest level of clinical oversight.
Key features that make Releaf the most trusted medical cannabis clinic in the UK
|
Feature |
What it means for patients |
|
World-class clinical team |
You are supported throughout your treatment by Releaf’s world-class clinical team, made up of more than 50 healthcare professionals, including specialist doctors, GPs, and nursing staff. These clinicians cover a wide range of conditions and bring experience across the full breadth of medical cannabis prescribing, so your treatment is guided by people who understand both the condition and the options available alongside a fully UK-based Patient Support Team. |
|
Lawful UK medical cannabis access |
Releaf provides access to prescribed medical cannabis strains, THC vapes, medical cannabis oils, along with a range of other medical cannabis treatment options through specialist consultation and clinical assessment. This means your treatment is fully aligned with UK regulations, and decisions are made based on your medical history, symptoms, and response to care, not guesswork or shortcuts. |
|
Bespoke Patient Dashboard |
Your care is managed through our built-from-the-ground-up Patient Dashboard, where everything sits in one place. Prescriptions, appointment booking, repeat requests, orders, and delivery tracking, and so much more is all handled in a way that removes friction and keeps you in control of your treatment without needing to chase updates. |
|
Medical cannabis card |
After paying for your first prescription, you will receive a medical cannabis card, which can be useful in everyday situations such as travel or if you are asked to confirm your patient status. It is a simple piece of documentation, but one that can make things clearer when it matters. |
|
Rapid prescription processing and delivery |
Once approved by a clinician, prescriptions are processed promptly and dispatched using tracked delivery. In most cases, medication arrives within 2 to 5 days, reducing gaps in treatment and helping things move forward without unnecessary delays. |
|
Direct supplier partnerships |
Releaf works directly with only the most trusted UK and international suppliers, including Glass Pharms® and SOMAÍ®, supporting more consistent access to prescribed medication. Releaf patients were also the first in the UK to access domestically grown medical cannabis flower, marking an important step forward in supply reliability. This reduces the likelihood of disruption and helps ensure that what is prescribed is available when you need it. |
|
Personalised treatment plans |
Your treatment is tailored to your condition, symptoms, and how you respond over time. Follow-up consultations allow adjustments to be made where needed, so your care can evolve rather than stay fixed. If you ever need guidance or feel that your treatment plan is not working as expected, you can reach out to the Patient Support Team, who will help you get the support or clinical review you need. |
|
Patient education and resources |
Releaf provides ongoing access to our medical cannabis blog and the medical cannabis knowledge hub. Together, these resources help you understand treatment options, conditions, and how medical cannabis works in the UK, so you can make more informed decisions about your care. |
|
Releaf Protect legal guidance |
Through Releaf Protect, eligible Releaf+ patients have 24/7 access to legal guidance related to their prescription. This can be helpful in situations involving work, travel, or interactions with authorities, giving you clearer support when questions arise. |
Common questions about UK medical cannabis clinic reviews
Is Releaf the most trusted medical cannabis clinic in the UK?
Yes, Releaf is the most trusted UK medical cannabis clinic, according to Trustpilot reviews.
Why does review volume matter when comparing UK medical cannabis clinics?
The larger the number of reviews, the more reliable the overall rating becomes. Smaller review sets can be influenced by individual experiences, but larger datasets reflect consistent trends across a much broader patient population.
What should patients look for when choosing a medical cannabis clinic?
We encourage all patients to do their due diligence before deciding on which UK medical cannabis clinic to pursue a prescription through.
This includes not only reading independent reviews, but also looking at how the clinic operates behind the scenes, how varied their clinical team is, how they approach patient care and regulatory oversight, how reliable they have proven to be in terms of medication supply, and how they offer ongoing support.
In November 2025, Releaf commissioned and published the largest ever survey of active UK medical cannabis patients. There were no incentives, financial or otherwise, offered to the respondents, and the survey was run totally independently of any Releaf clinical consultations.
The results speak for themselves:
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97% of Releaf patients report improved quality of life
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78% rate their treatment as ‘extremely effective’ or ‘very effective’
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88% have not experienced any side effects
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91% were likely to recommend medical cannabis to others who may be eligible
Independent reviews, clinical consistency, and long-term patient outcomes all point in the same direction.
To see if UK medical cannabis treatment could be suitable for you, try Releaf’s medical cannabis eligibility checker. It’s free, takes less than 20 seconds, and could be the first step towards finding relief.
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It is important to seek medical advice before starting any new treatments. The patient advisors at Releaf are available to provide expert advice and support. Alternatively, click here to book a consultation with one of our specialist doctors.
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Sam North, a seasoned writer with over five years' experience and expertise in medicinal cannabis, brings clarity to complex concepts, focusing on education and informed use.
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